Guidelines for Customers:

  • If you have a food allergy, please notify us before placing your order through our website alayeshsweets.com or by contacting our customer service team.
  • We will do our best to accommodate your needs, but we cannot be held responsible for any allergic reactions resulting from the consumption of our products.
  • We advise customers with severe allergies to refrain from purchasing our products due to the risk of cross-contamination.

Our Commitments:

  • We strive to provide accurate information about the ingredients used in each product.
  • We follow strict cleaning procedures for equipment and tools, but we cannot guarantee that our products are entirely free from allergens.
  • We provide a detailed list of ingredients for each product on our website.

Supporting Legal Clauses:

  • According to Article 4 of the Dutch Warenwet, companies must provide clear and accurate information about ingredients that may cause allergies.
  • According to Article 7 of the EU Food Information Regulation (EU) Nr. 1169/2011, allergens must be listed on food products.
  • According to Article 6:185 of the Dutch Civil Code (BW), the company is not liable if the customer fails to inform us of their allergy in advance.

Protecting Both Parties:

  • We advise customers to carefully read the ingredient list before purchasing.
  • If we are not informed about the allergy in advance, we cannot be held responsible for any allergic reactions.

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